EBERHARD FABER MONGOL 482
No. 4218
PINK = SHOP COPY ▸ FLIP
HENGEVELDT'S
APPLIANCE & SMALL MOTOR REPAIR
4188 W. BURLEIGH ST. · MILWAUKEE WIS. 53210 · HI 9-4188
EST. 1928 — Reinhardt Hengeveldt, Prop.
CUSTOMER
NAME
Mrs. Adelheid Wojciechowski
PHONE
HI 4-2871
ADDRESS
2814 N. 39th St. — Milwaukee, Wis. 53210
ITEM IN FOR REPAIR
ITEM
Stand mixer
MAKE
Sunbeam
MODEL / SERIAL
Mixmaster 12 — ser. 12-K-441829
PURCHASED
1959 — wedding gift, aunt Stefania
CONDITION ON ARRIVAL
Cord OK · housing OK · beaters present (2)
CUSTOMER'S COMPLAINT — IN OWN WORDS
“Grinding noise — quit entirely Friday A.M. during the second batch of kuchen. Wife says brushes maybe?”
bench-check 10:48 — upper planetary bushing
has the play. brushes worn but not the
whole story. L.H.
ESTIMATED CHARGE
parts $4.85
labor $3.50
$8.35
DEPOSIT REC'D
$2.00
cash, recd 10:51
PROMISED BY
Thurs. Mar. 22
before Easter
L.H.
+ do bushing too — no charge — Easter — widow — L.H.
Adelheid Wojciechowski
CUSTOMER SIGNATURE — I HAVE READ THE TERMS BELOW
L. Hengeveldt
RECEIVED BY
3/17/73
DATE
TERMS OF SERVICE — PLEASE READ. All articles received for repair are receipted in triplicate; the yellow copy is the customer's receipt of deposit and his sole proof of bailment. Hengeveldt's will perform the diagnostic bench-check at no charge and will telephone the customer at the number above before any work exceeding the estimate noted opposite is undertaken. Parts replaced are the property of the shop unless requested in writing at intake. All articles must be claimed within sixty (60) days of the promised-by date or the shop reserves the right of disposition consistent with Wisconsin Stat. §409.310. The shop carries customary fire & theft on bailed property up to a replacement value of $75.00 per article. In the matter of any dispute, the parties agree to confer in good faith at the counter before recourse to any third party. Revised in conference with H. Pollock, Mitchell St., October 1969.
CUSTOMER COPY — PLEASE PRESENT WHEN CALLING FOR PROPERTY
TICKET No. 4218 NAME Wojciechowski ITEM Sunbeam Mixmaster 12 PROMISED Thurs. 3/22 before Easter DEPOSIT $2.00 BALANCE DUE $6.35 ± parts
— tear along perforation, fold into coin-purse —
TICKETS WRITTEN AT THIS COUNTER SINCE MARCH 1928 — 47,184 · IIII IIII IIII
▴ folded yellow note
tucked under corner
[ Holy Sat. 4/21/73 ]
Holy Saturday — April 21, 1973 — 9:14am
picked up Thursday Mar 22 the way you said

Mr. Hengeveldt —

The mixer came back Thursday and I made the Easter kuchen yesterday morning and it was the best batch since 1962.

My son-in-law's parents are coming this afternoon at 2pm and there will be enough for everyone.

The mixer is not making the grinding sound anymore and it is also not making the other small sound it has been making since 1968 that I never mentioned to you because I thought it was just how a fourteen-year-old mixer sounds.

You fixed something I did not ask you to fix. I do not know how you knew but I want you to know that I noticed.

Thank you.

— Adelheid Wojciechowski
2814 N. 39th St., Milwaukee, the morning before Easter Sunday 1973

SUNBEAM TECHNICAL SERVICE BULLETIN — TSB-Model-12-1959-#7
PLANETARY GEAR ASSEMBLY — EXPLODED VIEW
A. motor housing flange B. drive shaft C. UPPER PLANETARY BUSHING pt. no. 12-PB-441 — $1.40 D. planetary gear, 3-pinion E. carbon brushes (pair) — pt. 12-CB-219 — $0.95 F. beater drive sockets
"the play in the upper bushing (C) is what's grinding —
new brushes will quiet it for a few weeks at most.
pull the housing, drop the shaft, swap C and E both,
re-pack with the dark green grease (not the amber).
bench-test on the slow speed for 4 min before reassembly. — L.H. 3/17"
other tickets on the spike →